This HKC Analysis can only be offered one time per customer. The ad hoc HKC Analysis is free of charge (special offer until 4Q2013) The big HKC Analysis needs several days of preparation work and is not free of charge
we only need some minutes to check your SVC or Storwize for most typical issues which result in poor storage performance or bottleneck situations. In many cases we can give you detailed advice what to do to overcome the issue - in every case we can give you a very precise idea about your actual system utilization.
In an complete analysis we will also analyze your actual storage tier efficiency, and give you recommendations in which direction to go when you need to grow capacity next time - more cheap storage or more high performance storage? We had many situations, were we could uncover enormous saving potentials.
Ad hoc Analysis An engineer will do this analysis together with you. There is no further preparation from our side The content of this analysis is: HEALTH-CHECK FOR SVC AND STORWIZE
For this kind of quick analysis we should wait until BVQ has at least collected 4 days of data Please send us a mail that we can schedule support mailto:email@example.com
Complete HKC Analysis This analysis needs two days of preparation and is going much deeper into other sections The analysis is not free - we charge at least 2 working days days per cluster for this analysis.
Capacity and Usage Analysis Free space in the managed disk groups Is the performance of your managed disk groups suitable to support 100% capacity usage of the groups is striping in managed disk groups well balanced? are all servers connected correctly?
Storage Tier Analysis: in what kind of storage should be invested when you need to grow your capacity It is sometimes astonishing that there is no need to increase high performance capacities. Shift low performing volumes to cheaper storage and invest in this class for capacity This analysis will not provide a list of volumes because things can change. It will give you a more precise knowledge where you should invest in the future
Storage efficiency analysis how well is your Thin Provisioning and/or Compression working
Easy Tier Analysis how effective is Easy Tier working in your environment
You can install Teamviewer on the BVQ server when this server can be accesed via the Internet. With this, we can access the BVQ Server directly.
You can install Teamviewer on any System (Laptop, Workstation) which can run a RDP session to the BVQ server. You will do this, when the BVQ Server is in a lab environment and is not not accessible via the internet. We will then access the BVQ server through the open rdp session on this workstation
To connect to your system we then just need the ID and the password. The password normally changes on every start of Teamviewer. We have a full license for Teamviewer so we are licensed to this tool with you.